Become a Part of a Company with Heart

 

At Badger Mutual Insurance, our commitment to superior customer care and compassion starts with an outstanding team. Our professional work environment encourages employees to focus on their strengths and provides them with the opportunity to grow within the company. By maintaining a positive atmosphere, offering a comprehensive benefit plan, and cultivating a family-oriented atmosphere, our employees thrive at serving our customers. While our headquarters are in Milwaukee, we are constantly expanding our territories, improving our products, and building our team to better serve our customers.

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Job Openings

Review our job openings below and apply to become a part of the Badger family.

Property Claims Adjuster

Property Claims Adjuster

As a Property Claims Adjuster at Badger Mutual Insurance, you have the opportunity to join a relationship-based company whose foundation was built upon compassion, protection, and fostering the education and success of our employees. Your responsibilities will include the prompt investigation, equitable settlement, and cost-effective payment of claims.

What Will You Do?

  • Review claims against applicable policy coverage to determine validity
  • Obtain relevant reports from police, fire department and medical provider
  • Review statements and related reports and analyze repair estimates
  • Negotiate and authorize payments within authority level and establish reserves as needed
  • Assist policyholder by coordinating repairs through direct providers if necessary
  • Review claims data to identify opportunities to reduce overall costs
  • Maintain a positive working relationship with policyholders, agents, contractors, and attorneys

Job Requirements

  • Bachelor’s degree or equivalent education and work experience
  • 3-5 years of claims experience preferred
  • Excellent written and verbal communication skills
  • Strong analytical, problem solving and critical thinking skills
  • Ability to manage workload independently and effectively
  • A confident decision maker with negotiation skills
  • Good judgement, a great work ethic and highly self-motivated

Badger Benefits

  • A competitive salary, medical, dental, vision and life insurance benefits
  • 401K plan with a company match and a Corporate profit-sharing program
  • Casual dress code, flexible work hours and work from home opportunities after training period
  • Free on-site health clinic and fitness center
  • Free parking in an adjacent parking structure
  • Generous employee personal insurance discount program
  • Opportunities for professional growth and development
  • A workplace that supports the community through company sponsored charity events

Interested applicants should Apply Online.

Product Development Manager (New Position)

Product Development Manager (New Position)

As a Product Development Manager at Badger Mutual Insurance, you have the opportunity to join a relationship-based company whose foundation was built upon compassion, protection, and fostering the education and success of our employees. Your responsibilities will include the research, analysis, development and delivery of new products and enhancements to existing products for the personal and commercial lines of business in 10 states.

What Will You Do?

  • Conduct market research and analysis to identify new products and product enhancements
  • Present product recommendations to the Executive team for review and approval
  • Prepare compliant rate, rule, product and form filings
  • Serve as primary contact for DOI product inquiries
  • Build and maintain a positive working relationship with agency partners
  • Identify internal system requirements to implement new products and improve existing programs
  • Review product profitability, market trends, design and rates in conjunction with actuarial, marketing, underwriting and claims
  • Review and implement changes to rates, forms, underwriting guidelines and marketing materials

Job Requirements

  • Bachelor’s degree in finance, business, insurance or other related field
  • Minimum of 3 years of product development experience in the P & C insurance industry
  • Insurance designation such as CPCU, CIC or other related insurance education preferred
  • Knowledge of insurance coverages and pricing, underwriting procedures, rules and regulations
  • Advanced proficiency in Microsoft Office Suite software (Outlook, Word, Excel, PowerPoint)
  • Innovative, creative and results driven in pricing and product development
  • Excellent written and verbal communication skills
  • Strong analytical, problem solving and critical thinking skills
  • Receptive to business, policyholder and agent new product ideas

Badger Benefits

  • A competitive salary, medical, dental, vision and life insurance benefits
  • 401K plan with a company match and a Corporate profit-sharing program
  • Casual dress code, flexible work hours and work from home opportunities after training period
  • Free on-site health clinic and fitness center
  • Free parking in an adjacent parking structure
  • Generous employee personal insurance discount program
  • Opportunities for professional growth and development
  • A workplace that supports the community through company sponsored charity events

Interested applicants should Apply Online.

Customer Service Specialist (New Position)

Customer Service Specialist (New Position)

As a Customer Service Specialist at Badger Mutual Insurance, you have the opportunity to join a relationship-based company whose foundation was built upon compassion, protection, and fostering the education and success of our employees. Your responsibilities will include the development and implementation of a customer service call center that will consistently drive continuous improvement and enhance performance and customer expectations.

What Will You Do?

  • Acquire an understanding of the customer service functions by performing the day-to-day duties in the accounts, administration, underwriting and claims departments
  • Review workflow processes and recommend changes for improvement and efficiencies
  • Identify internal system requirements to implement new and improved processes
  • Develop cross functional customer service policies and guidelines and conduct employee training
  • Develop, review and maintain metrics to ensure that customer service productivity and quality standards and goals are met
  • Allocate and monitor daily workflow and build teamwork within and between departments
  • Research and resolve complex customer service issues promptly and professionally
  • Maintain knowledge of current customer service web-based industry standards and best practices

Job Requirements

  • Bachelor’s degree in business, insurance or other related field
  • Minimum of 5 years of P & C agent or carrier insurance industry experience
  • Minimum of 3 years call center experience -supervisory experience preferred
  • Insurance designation CISR, CIC or other related insurance education – P & C license preferred
  • Advanced proficiency in Microsoft Office Suite software (Outlook, Word, Excel, PowerPoint)
  • Self-motivated with the ability to thrive in a fast-paced, collaborative environment
  • Excellent active listening, written and verbal communication skills
  • Flexible with the ability to manage multiple priorities and multitask using technology
  • Strong organizational, problem solving and critical thinking skills
  • Confident decision maker with the ability to think outside the box to resolve problems

Badger Benefits

  • A competitive salary, medical, dental, vision and life insurance benefits
  • 401K plan with a company match and a Corporate profit-sharing program
  • Casual dress code, flexible work hours and work from home opportunities after training period
  • Free on-site health clinic and fitness center
  • Free parking in an adjacent parking structure
  • Generous employee personal insurance discount program
  • Opportunities for professional growth and development
  • A workplace that supports the community through company sponsored charity events

Interested applicants should Apply Online.